PunchyPad is an intelligent music-powered boxing training machine designed to enhance agility, reflexes, and physical fitness with interactive light and sound feedback.

PunchyPad is suitable for people of all ages and skill levels, from beginners to professional athletes.

While not required, we recommend using boxing gloves to protect your hands and enhance your training experience. We sell our own training gloves, available in our products section.

No, they don't. You will need to add the two separate items to the cart.

With the PunchyPad, it's as easy as connecting any other bluetooth device! Turn on the PunchyPad, enable Bluetooth on your device, and search for it in your Bluetooth settings to pair.

The battery lasts approximately 6-8 hours on a full charge, depending on usage.

PunchyPad comes with strong adhesive tape for easy mounting on walls or flat surfaces. Follow the included instructions for secure installation.

Yes, as long as it is protected from extreme weather conditions and direct exposure to water.

Use the settings on the PunchyPad to increase or decrease the light speed based on your training goals.

Use a soft, damp cloth to wipe the surface. Avoid using harsh chemicals or soaking the device.

The purchase of this product includes a three-month warranty that covers any manufacturing defects. If the product fails due to a defect in materials or workmanship within this period, we will replace it free of charge. The warranty does not cover damage caused by misuse, improper installation, or normal wear and tear. To claim the warranty, please retain your proof of purchase and contact our customer support team for assistance.

You can also purchase our lifetime warranty for any of our products in the products section.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ouch@punchypad.com. We'll then send you the instructions and keep prompt communication through email.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ouch@punchypad.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.

We offer refunds under the following conditions:

1. Eligibility for Refunds:
   *Refunds are issued only for products that are defective, damaged during shipping, or not as described.
   *The refund request must be submitted within 7 days of receiving the product.
2. Refund Process:
   *Contact our customer support team with your order number and details about the issue.
   *Provide photo or video evidence of the defect or damage, if applicable.
3. Refund Method:
   *Refunds will be issued to the original payment method within 5-10 business days after the return has been approved and processed.
4. Non-Refundable Items:
   *Items damaged due to misuse or improper handling are not eligible for a refund.
   *Products purchased during final sales or promotions may not qualify for refunds unless defective.